Question 1

What makes nuVPN different from other security tools?

Accepted Answer

Every plan includes nuDefend at no extra charge, with two layers of protection: blocking phishing and malware sites before they reach your device, and blocking known attackers' addresses in real time, on both incoming and outgoing connections. In your account area, you can see exactly how many threats have been blocked for you. Instead of sharing servers with thousands of strangers, you get a dedicated server and your own dedicated IP address. The server is fast and private, with no shared attack surface.

Question 2

Which countries are available?

Accepted Answer

Servers are available in 11+ countries including Israel, US, UK, Germany, France, Netherlands, Singapore and more.

Question 3

Can I use nuVpn on multiple devices?

Accepted Answer

Yes. Each subscription includes 5 devices. Each device—phone, computer or router—gets its own connection. You add devices in the client area and can replace a device at any time.

Question 4

How do I cancel?

Accepted Answer

From your account profile, anytime. No questions asked — your subscription stops at the end of the billing period.

Question 5

What if I'm not satisfied? Can I get my money back?

Accepted Answer

Yes. Every plan comes with a 30-day money-back guarantee — request a full refund within 30 days of any purchase, no questions asked.

Question 6

How secure is the connection?

Accepted Answer

Modern encryption with an additional pre-shared key protection layer, DNS leak protection and a kill switch — your traffic stays inside the encrypted tunnel, always.

Question 7

Does nuVPN work with streaming services?

Accepted Answer

Yes — and here nuVPN has a structural advantage. Streaming services block VPNs by blacklisting shared IP addresses used by thousands of people at once. With nuVPN you get your own dedicated server and dedicated IP that nobody else uses, so it doesn't carry the footprint blocklists look for. You can also choose the country your server runs in.

Question 8

Who owns nuVPN?

Accepted Answer

nuVPN is developed, owned and operated by NU - V.P.N LTD, a private Israeli company founded in 2017 by network and security engineers. We are fully independent — no VPN conglomerate, no outside investors, and no ties to any review site. Full details are on our About and Transparency pages.

Frequently Asked Questions